Thank you for contacting us!
Thank you for your kind interest in our services. We are happy to answer your questions.
In our confirmation e-mail we specifying the departure time, port address and your individual needs.
Finalization of the reservation please transfer 10.000.- HUF deposit, or the full amount on our bank account, and the rest you can pay cash on the spot.
Raiffeisen Bankszámlaszám IBAN: HU25-12023132-01892082-00100003
Cancellation Policy: 72 hours prior to the program the cancellation is free of charge. ( Your deposit will be included in your next booking.), between 72 -48 hours before the program, the amount of cancellation fee is 50% of the fare; In case of cancellation within 48 hours 100% of the fare will be charged. (Programs start depending on the weather, bad weather will count towards your next booking.)
For your safety, we would like to draw your attention to the fact that you should use only shipping organized by an authorized inland waterway passenger service provider. Our license number is HE 11000-18